About Rheom Travel

Rheom Travel is a truly independent, wholly-owned Australian Company.

Established in 1989, we are a full-service travel management company based in Melbourne. With over 25 years in operation, we offer truly professional advice and industry-leading personalised service.

Rheom Travel has two directors:

Hema Desai who holds standard and advanced IATA (International Air Transport Association) diplomas, and has worked in travel for 27 years in 3 different countries and specialises in corporate travel.

Marnie Turner with 27 years travel industry experience, (20 years as an agency owner) she is also an ICCA accredited cruise consultant.

Our agency is also a full member of AFTA (Australian Federation of Travel Agents), IATA and ATAS, a strict financial regulating body for the Travel Industry.

We are proud to be a member of Magellan Travel Group, an exclusive group of well established, highly respected, customer-focused and proactive Travel Agents, under the umbrella of the Helloworld Travel Group.

Our corporate travel management services will streamline your business travel for maximum results and return on your business travel investment.

Bringing the whole family along can be the most fun and rewarding travel experience you can have. We’re family travel specialists and can design the perfect fit for your tribe.

Looking for a once-in-a-lifetime experience? Our experts will design the boutique adventure of your dreams and ensure that every detail is taken care of.

Join a tour or create your own. We’ve got the perfect combination of guided activity and time for exploration.

It’s always snowing somewhere. Tell us what you’re looking for, and we’ll find the slopes to match.

Take the leg work out of your next business event, and let us plan your conference for you. Our expertise works to create unique events that let you work and play in style.

Meet Our Team


Marnie started her first travel job in 1991 whilst studying business in tourism at night (Diploma in Business in Tourism and Travel Agency Operations) and then started her own travel agency in 1996, Parade Travel & tours. She then went on to own several successful Jetset Franchises, then in 2012 purchased Rheom Travel.

Marnie has travelled extensively throughout most of the world, many places with kids in tow. She specialises in family holidays, luxury travel, skiing and cruising.

Favourite destination to visit? Italy


Hema has been in the travel industry for over 27 years, beginning in wholesale travel and moving on to Retail and Corporate, but her passion and strength is Corporate Travel. She has worked in travel all over the world including Zimbabwe, UK and Australia, purchasing Rheom Travel in 2012.

Hema is our fares and ticketing specialist and has completed both advanced IATA( International Air Travel Association) and Business in Tourism diplomas.

With her African upbringing and Indian Heritage, Hema prides herself for being a people person who loves listening and talking to clients.

Favourite Destination to visit: Victoria Falls and Bali.


Kate started her career in travel in 1998 in a corporate agency in Melbourne, then working in travel in Hobart for 4 years, specialising particularly in Cruising and Europe. Kate returned to Melbourne in 2014 and joined the Rheom Travel team.

Kate has an enthusiasm and passion for travel and has travelled extensively over the years. She thoroughly enjoys planning people's holiday and chatting to clients about travel.

Favourite destination? Italy


Travel is Catherine’s passion. She has been in the travel industry since 1990 and completed Diploma in Travel & Tourism. Catherine’s travel career started at Hawthorn Travel in 1990 followed by a few years working in London before returning to Australia to continue her travel career, joining in Rheom Travel in 2012.

Catherine specialises in leisure holidays to USA, Europe, Africa and family-friendly destinations. She loves to travel and is very passionate about selling the Dream and Experience to her clients.

Favourite Destination to visit: Africa.


Claire started in the travel industry over 15 years ago. Her passion for travel started at a very young age, taking her first trip overseas when she was 5 yrs old.

Since then Claire has been fortunate to have travelled to Kenya, Vietnam, Thailand, Hawaii, USA, Pacific Islands, travelling around Europe via Coach, Rail & Cruise & taken 5 cruises to various destinations around the world.

After working in both a busy travel office in the Eastern Suburbs & also spending 3 years working as a home-based consultant, Claire joined the team at Rheom travel as a Leisure Travel Consultant in 2013. She specialises in Asia & Pacific, Cruising, Europe, USA & group travel.

Favourite destinations to visit? Africa & Asia


The travel bug was sown in Edwina’s blood at the age of 14 years when her mother sent her on a school trip to Italy. She has been in the travel industry for over 40 years having received training at British Airways and is now an ATAQ accredited Senior Leisure Travel Consultant. She has worked on both sides of the fence with positions in retail both incoming and outgoing, airlines and as a multi-lingual tourist guide.

Travel is her passion and Edwina has nourished and expanded this love of travel, history, knowledge and language. A wealth of travel experience and enthusiasm to innovate and create unique and exciting itineraries has assisted her in specialising and organising small group tours. She also enjoys the challenge of working and helping clients create their own special itineraries.

Favourite destination to Visit: Europe


Catherine started her travel career as a tour guide in Africa where she worked in tour guiding and travel for over 3 years.

In the following years, Catherine travelled throughout South America, Spain and the United Kingdom before returning to Australia. In 2000 an opportunity to escort walking tours in Italy took her to the stunning Amalfi coast and Sicily, which she continued for several years. Catherine returned to Australia has now joined the Rheom Travel team. She loves designing individual itineraries and understands the joys of travelling with children.

Favourite Destination: Africa


Brand new to the industry Melissa joins us as our Corporate Support consultant after completing her Industry training at Jetset Travel College.

Despite her young years, Melissa has already travelled extensively throughout Asia and is excited to be part of the Corporate team and establish relationships with her clients.

Favourite place to visit: Japan


Mandy McDonald started her career in the travel industry over 25 years ago and has worked in wholesale, retail and corporate travel agencies over this time. Mandy brings her expertise, knowledge and passion to her freelance role under the Going Global brand, in affiliation with Rheom Travel.

Mandy’s focus is on building great client relationships and the client experience – from the planning stage to the welcome home. It is very important to Mandy to offer great value for money to her clients along with her passion to deliver their dream holiday.

So, let Mandy do all the hard work for your next holiday or business trip! Whether you are planning a family holiday, honeymoon or couples getaway, retirement trip of a lifetime – Mandy will be with you every step of the way!

Mandy’s favourite destinations: Italy & Bali